1. What are your shop hours?

We are not a traditional "walk-in" flower shop and conduct most business online or over the phone. To provide personalized and attentive service, we require appointments for sympathy or event consultations. Please contact us to schedule a consultation.

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2. What are your delivery hours?

Our delivery hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. On Sundays, we exclusively deliver to funeral homes.

 

3. Do you offer same-day delivery?

Yes, we offer same-day delivery for orders placed before 2:00 PM. For special occasions and last-minute surprises, our reliable delivery service ensures your flowers arrive fresh and on time.

 

4. How do I care for my flowers to make them last longer?

To keep your flowers fresh longer:​

• Change the water every two days.

• Keep the flowers in a cool, shaded place away from direct sunlight and drafts.

• Remove any leaves below the waterline to prevent bacterial growth.

• Click here to check out a more care tips on our blog.

 

5. Can I customize my floral arrangement?

Absolutely! We love creating personalized arrangements that reflect your unique style and preferences. You can choose your favorite flowers, colors, and design elements. Just let us know your vision, and we’ll bring it to life.

 

6. What flowers are in season right now?

Seasonal flowers vary throughout the year. Here’s a quick guide:

• Spring: Tulips, daffodils, peonies, hyacinths.

• Summer: Roses, sunflowers, lilies, dahlias.

• Fall: Chrysanthemums, asters, marigolds, zinnias.

• Winter: Poinsettias, amaryllis, holly, paperwhites.

 

7. Do you provide flowers for weddings and events?

Information about weddings and events is coming soon.

 

8. How can I place an order?

You can place an order through our website or by phone. Our friendly staff is always here to help you select the perfect arrangement for any occasion.

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9. What is your return and refund policy?

We strive to ensure our customers are satisfied with their purchase. If you're not happy with your flowers, please contact us within 24 hours of delivery. Include a photo so that we can fully grasp the issue and remedy accordingly. We do not provide refunds, but we will replace them with a fresh arrangement or plant. Upon redelivery we'll take the arrangement that didn't satisfy you off your hands so please do not send them to the trash. 

 

10. Do you offer floral subscriptions?

Yes, we offer floral subscription services! Enjoy fresh flowers delivered to your home or office for 3, 6 or 12 months. It’s a wonderful way to keep your space vibrant and beautiful all year round. Click here to browse our subscription plans.

 

11. Can I add a gift with my flower order?

Of course! We offer a variety of add-on gifts including teddy bears, candles, and tumblers to name a few. Click here to browse our gift page.

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12. How far in advance should I order for special occasions?

For major holidays like Valentine's Day and Mother’s Day, we recommend placing your order at least one to two weeks in advance. 

 

13. Do you offer any discounts or loyalty programs?

Information about our loyalty program is coming soon. 

 

We hope this FAQ answers your questions. If you need further assistance, don’t hesitate to reach out to us. Thank you for choosing bloombudz – we’re delighted to be part of your special moments.

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